Effective Date: 07/29/2026

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Thank you for choosing Destination Vegas. We strive to provide exceptional travel experiences throughout Las Vegas and the American Southwest.

 

Reservations

Reservations may be made online, by email, or by phone.

Bookings are confirmed only after payment has been received and written confirmation has been sent.

 

Payment

Unless otherwise stated:

• Full payment is required at the time of booking.

• Custom or private tours may require a non-refundable deposit.

 

Guest Cancellations

More than 30 days before departure

• Refund of tour price, less any non-refundable processing fees.

15–30 days before departure

• 50% refund of the tour price.

14 days or fewer before departure

• No refund.

 

Company Cancellations

We may cancel or modify a tour due to:

• Weather

• Road closures

• Wildfires

• National Park restrictions

• Mechanical issues

• Guide illness

• Force majeure

• Safety concerns

If this occurs, guests may receive:

• A full refund, or

• A rescheduled tour, subject to availability.

 

Late Arrivals

Tours depart promptly at the scheduled time.

Late arrivals may be considered a no-show and may not be eligible for a refund.

 

No Shows

Failure to appear for a scheduled tour without prior notice is considered a no-show.

No refund will be provided.

 

Weather

Tours operate in most weather conditions unless safety would be compromised.

Please dress appropriately for seasonal conditions.

 

Minimum Participants

Some tours require a minimum number of participants.

If the minimum is not met, we may:

• Reschedule the tour;

• Offer an alternative experience; or

• Provide a full refund.

 

Accessibility

Please contact us before booking if you have mobility limitations or require special accommodations.

We will make reasonable efforts to accommodate your needs whenever possible.

 

Children

Children under 18 years of age must be accompanied by a parent or legal guardian unless otherwise specified.

Appropriate child safety restraints may be required depending on the tour and applicable law.

 

Lost Property

We are not responsible for lost, stolen, or damaged personal belongings.

Any recovered items will be returned when practical, with shipping costs, if any, being the responsibility of the guest.

 

Contact Us

For booking questions, cancellations, or changes, please contact us:

Destination Vegas

Las Vegas, Nevada

Email: info.destinationvegas@gmail.com